Payment reminder or dunning letter

For unpaid invoices you can create a friendly reminder or a formal dunning letter — and email it when needed.

  1. 1

    Pick an unpaid invoice

    Open Invoices → Unpaid and tap the invoice you need.

  2. 2

    Open the menu

    In invoice detail, open the menu at the top right (three dots).

  3. 3

    Create the reminder

    Choose Create reminder, set type and date, then save. To send: open the menu again → Send.

Tip: Add a late fee as a line on the customer’s next invoice first, finish the invoice, then create the dunning letter.